Helen's note: someone did screencap one of 'em: https://www.goodreads.com/user_status/show/33684394
Just when you thought it couldn't get any sillier.
Someone (*cough*Moira*cough*) built an author page for Goodreads' own Otis Chandler, to feature some pertinent quotes:
“We love having authors on Goodreads. But, we are a site that's focused on readers first. If there is a choice between what is best for readers and what is best for authors, we will always err on the side of readers.”
Sadly, I didn't screencap it, and so I can't quote the other two exactly - because within about half an hour the author page was deleted, and the quotes with it. Now, it was about 11:30 PM that it disappeared here, on the East Coast, so it was about 8:30 PM at Goodreads Central. I don't believe I've ever seen any glitch or problem attended to at that hour; they seem to be pretty solidly 9-5. When it's not something guaranteed to cause further disgust amongst us rabble.
Was this one of the quotes? Either way, it's funny.
"I agree that it’s a shame some books have to suffer ratings that clearly are invalid. However I can’t think of a way to prevent it, and I didn’t see any ideas in the thread either (I did skim though). I hope you’ll appreciate that if we just start deleting ratings whenever we feel like it, that we’ve gone down a censorship road that doesn’t take us to a good place."
Not ha-ha funny, you see, but O-Lord-the-irony funny.
"We’re in the media business today. We’re in the business of helping authors and publishers market their books to readers. And that’s where we make our money. We sell book launch packages to authors and publishers and really help accelerate, build that early buzz that a book needs to succeed when it launches and accelerate that growth through ads on the site."
That would be AmazOtis talking, that.
There's also this, posted by Jennifer on the Big Giant Thread of Fail:
I've watched us deal with many author flame wars over the years, and they all started with an author commenting on a negative review of their own book.
Author Participation Thread, March 2, 2011